Privacy Policy

Last updated: November 16, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account or profile
  • Upload participant data for race bib generation
  • Customize race bib designs
  • Contact us for support
  • Subscribe to our newsletter

This information may include your name, email address, and any participant data you upload for race bib generation.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Generate race bibs based on your specifications
  • Process payments and manage subscriptions
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With trusted service providers who assist in operating our platform (under strict confidentiality agreements)

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for data transmission
  • Secure data storage with access controls
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis

5. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Participant data uploaded for race bib generation is automatically deleted after successful PDF generation unless you choose to save it for future use.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Object to processing of your personal information
  • Data portability (receive your data in a structured format)
  • Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our service may integrate with third-party services (such as payment processors) that have their own privacy policies. We encourage you to review their privacy practices.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.